If your product or appliance is not working please firstly troubleshoot using the user manual in case it is just a common problem that is resolved easily.
In cases where trouble-shooting has not helped, see below details regarding aftersales and service across the various brands we supply.
If you have any queries at any stage, do not hesitate in contacting Hafele on 01 2873488
Should you have a fault with your appliance, Smeg will send an engineer to your home for repair.
To arrange a suitable appointment,you can either call or submit request online. Please have your appliance serial number & date of purchase to hand to enable smeg to validate the warranty and arrage a swift appointment.
Spares & Service for Ireland : Phone: 0818 27 57 51
You can also log a service request direct via smeg service : www.smeg-service.ie
For Small Appliances, you can request an exchange for a faulty item here: Small Domestic Appliance Exchange
For missing manuals you can download one here: Smeg Manuals
Brown Thomas : please click here
Abode Taps & Pronteau Boiling Water Systems
To log a service request for a Tap call : 0044 1226 283434
To log a service request for a Pronteau Boiler Unit call : 0044 1489 773176
You can also log a service request direct via their website : Abode Support
To arrange a service call under warranty, you will need to have the appliance serial number and date of purchase.
For appliance service requests please call the Gorenje repair agents in Ireland , Glen Dimplex : 01 84 28 222
For Aftersales service and engineer visit, please fill out the attached form here.
Please forward completed form to: email@example.com & your request will be actioned by the manufacturer to arrange a service call.
Perrin & Rowe
Should you have any concerns or queries about your Perrin & Rowe brassware, please contact them direct using the below link.
Fisher & Paykel
For Aftersales service and engineer visit, please call : 01-8077960
For Product registration and aftersales queries, you can visit their website:
KAL are the agents in Ireland who look after service issues on Insinkerator products.
To arrange service and engineer visit, please call : 01 4136481
Alternatively you can send details via email using this link : KALSERVE