Aftersales Service

If your product or appliance is not working please firstly troubleshoot using the user manual in case it is just a common problem that is resolved easily. 

In cases where trouble-shooting has not helped, see below details regarding aftersales and service across the various brands we supply.

 

Smeg

Should you have a fault with your appliance, Smeg will send an engineer to your home for repair.  To arrange a suitable appointment,you can either call or submit request online.  Please have your appliance serial number &date of purchase to hand to enable smeg to validate the warranty and arrage a swift appointment. 

  • Spares & Service for Ireland :  Phone: 0818 27 57 51    
  • You can also log a service request direct via smeg service :   www.smeg-service.ie 

For missing manuals you can download one here:    Smeg Manuals

 

Abode Pronteau

To log a service request call : 01226 283434

You can also log a service request direct via their website :  Abode Support

 

Gorenje 

For appliance service requests,  please call the Gorenje repair agents in Ireland , Glen Dimplex.  To arrange a service call under warranty, you will need to have the appliance serial number and date of purchase 

Glen Dimplex:  01 84 28 222

 

Grohe

For Aftersales service and engineer visit, please fill out the attached form here

Please forward to info@hafele.ie and your request will be sent to the manufacturer to arrange a service call. 

 

Perrin & Rowe

Should you have any concerns or queries about your Perrin & Rowe brassware,  please contact them direct using the below  link. 

http://www.perrinandrowe.co.uk/customer-support/