Aftersales Service
If your product or appliance is not working please firstly troubleshoot using the user manual in case it is just a common problem that is resolved easily.
In cases where trouble-shooting has not helped, see below details regarding aftersales and service across the various brands we supply.
If you have any queries at any stage, do not hesitate in contacting Hafele on 01 2873488
Smeg
Should you have a fault with your appliance, Smeg will send an engineer to your home for repair.
To arrange a suitable appointment, you can either call or submit request online.
Please have your appliance serial number & date of purchase to hand to enable Smeg to validate the warranty and arrange a swift appointment.
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Spares & Service for Ireland : Phone: 01 48 54 354
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You can also log a service request direct via Smeg service : www.smeg-service.ie
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You can also email Smeg customer service : customerservice@smeg.ie
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For Small Appliances, you can request an exchange for a faulty item here: Small Domestic Appliance Service
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For missing manuals you can download one here: Smeg Manuals
Indesit
Indesit appliances carry a 12 months’ parts and labour guarantee. In addition to the labour warranty detailed above. Indesit appliances carry FREE replacement parts for the first 10 years, provided that they are fitted by our own Service Engineers, at the applicable labour charge, and that your appliance is registered. Find T&C's HERE
- Indesit Appliance Registration : To activate your free 10 years parts guarantee, register at Indesit Service here or call 1800 844 115
Should you have a fault with your appliance, Indesit will send an engineer to your home for repair. To arrange a suitable appointment, you can call the number below.
Ensure you have the model number and serial number of the appliance to hand.
- Indesit Service for Ireland : Phone: 01 2300 800
Abode Taps & Pronteau Boiling Water Systems
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To log a service request for a Tap call : 0044 1226 283434
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To log a service request for a Pronteau Boiler Unit call : 0044 1489 773176
You can also log a service request direct via their website : Abode Support
Grohe
For Aftersales service and engineer visit, please fill out the attached form here.
Please forward completed form to: info-uk@grohe.com & your request will be actioned by the manufacturer to arrange a service call.
Perrin & Rowe
Should you have any concerns or queries about your Perrin & Rowe brassware, please contact them direct using the below link.
http://www.perrinandrowe.co.uk/customer-support/
Insinkerator
KAL are the agents in Ireland who look after service issues on Insinkerator products.
To arrange service and engineer visit, please call : 01 4136481
Alternatively you can send details via email using this link : KALSERVE
